• TRUCKIT is an application that serves as a medium truck businesses and customers. You can book a service by selecting a date and time through the application, making it easy to bring all services right to your doorstep. TRUCKIT provides you with several categories in order to provide the service you need. All you need to do is download the app, create your personal account, and leave the rest to us.


• As a customer of Truck It, you are responsible for making all arrangements necessary for you to have access to the app. You are also responsible for ensuring that all persons who access the app through your Internet connection are aware of the app’s terms and that they comply with them. By viewing, using, accessing, browsing, or submitting any content on the app, you agree to these Terms of Use as a binding legal agreement between you and Truck It, without limitation or qualification. The term "you" or "You" shall refer to any person or entity, who views, uses, accesses, browses or submits any content or material to the app. If you do not agree to these Terms of Use, then you may not use the app. Truck It reserves the right to modify these Terms of Use at any time without prior notice. You agree that each visit you make to the app shall be subject to the then-current Terms of Use, and continued use of the site now or following modifications in these Terms of Use confirms that you have read, accepted, and agreed to be bound by such modifications.

• Truck It allows its members who ratify the agreement to order from service providers online.


• Truck It provides a way for you to communicate your orders to service providers displayed on the app.


• The purpose of this app is to provide a simple and convenient service to consumers, linking them to service providers around Kuwait. Interactive menus allow customers to build and submit orders at the click of a button.


• Truck It does not sell or interfere in any way in the production of any service provided by the trucks. The app offers the users the ability to search for and find local service providers that deliver or provide services available to their addresses and enables ordering this food through this website. The trucks affiliated with Truck It are obligated to comply with country local laws, rules and regulations.


• It is important for Truck It’s users to understand that Truck It does not in any way independently verify the credentials, representations or products of service providers, the ingredients or the quality of any products, or that a service provider is in compliance with applicable laws. Buyers must make themselves comfortable through information provided by service providers on the website or as requested by buyers directly from the service provider as to the quality and reliability of the restaurants, as well as to their compliance with applicable laws.


• Buyers are solely responsible for verifying the accuracy of delivery addresses, and Truck It shall have no liability or responsibility for any such erroneous addresses. All preparation and deliveries of services are the sole responsibility of the trucks accepting the order. Please be aware that the truck will do everything they can to meet the delivery time specified, however delivery times may be affected by factors beyond their control and therefore cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

• Once you have selected your order from the menu of your chosen service provider you will be given the opportunity to submit your order by clicking on “Checkout” button. Please note it is important that you check the information that you enter and correct any errors before clicking on the “Checkout” button since once you click on this input errors cannot be corrected. On receipt of your order, Truck It will begin processing your order and we will send a message on the final page that your order has been received and sent successfully to the service provider. Where any payment you make is not authorized you will be returned to the previous page on the website and we shall not be obliged to provide the services.



Order Cancellation:

• You have the right to cancel an order up to 5 minutes from placing the order on our app.


• While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.


• An order may be subsequently cancelled by a service provider after you have received a confirmation that it has been sent to the truck. Truck It, along with the service providers, reserve the right to cancel any order, before or after acceptance, and will notify you immediately of any such cancellation.

• Any member of Truck It has a “username” and “password” which are determined by the member herself/himself. The "username" is personal to the member and the same “username” is not given to two different members. The “password” is only known by the user. The user can change the password at any time. It is solely under the responsibility of the user to select and protect the password. Truck It is not liable for any problems, which may arise from the use of password. Talabat.com informs the user about the promotions, which take place in the user’s area and from which the user may benefit, by emails. Truck It does not share the user information with the third-party companies – the phone number may be shared with the service providers in order to provide a faster and correct delivery. For the user to connect to the services, which require a membership of Truck It, the user must enter the username and password. This process is called “login” to Truck It.


• By using the Truck It app, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or by contacting us, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership.


• Members' passwords should be kept confidential at all times and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone has knowledge of your password, then you should contact us immediately.


• You may not use the site for any unlawful or unauthorized purpose, including without limitation to:
1. Distributing any unlawful, libellous, abusive, threatening, harmful, obscene or otherwise objectionable material transmitting material that constitutes a criminal offense, results in civil liability or otherwise breaches any laws, regulations or codes of practice.
2. Interfering with any other persons use or enjoyment of the site. Damaging, disabling or impairing the operation of this site or attempting to gain unauthorized access to this site or to networks connected to it, through hacking, spoofing or other such similar means.

• During the use of the services of Truck It, the member accepts and undertakes:


• The information in the registration form is correct; in the conditions that this information is required the member is the only responsible for any losses which may arise from any misinformation or inadequate information (ex. forgetting the password); and in these cases, his/her membership may be terminated.


• The member is the sole responsible for all personal ideas, opinions, statements set forth by the member while using the services of Truck It, all the files uploaded to Truck It, and the personal information sent, and that in no way Truck It shall be held liable for these files, not to access any services provided in Truck It unauthorized and in any way other that the one identified by Truck It; not to change the software in any way; not to use the software which is identified as being changed; and to indemnify Truck It for all material and moral losses in the event the member does not comply with the aforementioned articles, Truck It shall not be responsible for any damages which may arise from reading of data belonging to any members by any unauthorized people, not to send any messages which are threatening, immoral, racially and contrary to the Laws of Kuwait and international agreements, any correspondences, titles, nicknames posted to the context shall not be contrary to the rules of public morality, good manners and laws, not to harass and/or threaten other users, or any of Truck It live chat personnel, not to act in a way affecting the use of services by other users, not to post, print, distribute, circulate any amoral, inappropriate and unlawful materials and information which may give harm to the names of any people or institutions, not to advertise, sell or offer to sell any products or services, engage in any activities such as survey, competition or chain letter, not to send any information or programs which may give harm to the information or software in the computers of other users.


• All of the records or materials obtained by using the services of Truck It are within the consent of the user; the user shall be absolutely responsible for any damages, loss of information or other losses caused by them in the user’s computer; the user shall not demand any compensation for any losses arising from the use of the service, not to use the services of Truck It for any commercial and advertising purposes without obtaining the consent of Truck It.


• Truck It may monitor all system at any time or continuously.


• Truck It may use its system for commercial purposes, not to mail any information which is forbidden legally and circulate any mails which do not have authorization to be sent such as chain mail, malicious software, etc., not to record and misuse any personal information belonging to others, The member himself/herself is responsible for all kinds of acts made under the “username”, The clients must pay the service fee which is notified previously at the time of delivery of products; otherwise the products shall not be delivered to the clients. not to access the app or services using a third-party's account/registration without the express consent of the account holder; not to use the app for illegal purposes; not to commit any acts of infringement on the app or with respect to content on the app; not to use the site to engage in commercial activities apart from sanctioned use of Truck It’s services; not to copy any content, including, but not limited to menu content and third-party reviews, for republication in print or online; not to create restaurant reviews or blog entries for or with any commercial or other purpose or intent that does not in good faith comport with the purpose or spirit of the site; not to attempt to gain unauthorized access to other computer systems from or through the site; not to interfere with another person's use and enjoyment of the site or another entity's use and enjoyment of the site; not to upload or transmit viruses or other harmful, disruptive or destructive files; and/or not to disrupt, interfere with, or otherwise harm or violate the security of the site, or any services, system resources, accounts, passwords, servers or networks connected to or accessible through the site or affiliated or linked sites (including those of our restaurant partners).


• All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the website. If you are a minor, you must have your parent or guardian read and agree to this Agreement prior to you using the website.


• Credit or Debit cards used in placing orders through the online payment gateway on Truck It website or applications must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.

1. Customer can choose between different payment methods provided on the platforms, which are currently the following: Cash on Delivery, local debit cards, Apple Pay (currently in UAE), Visa Checkout and credit cards.


2. Truck It reserves the right to provide other payment methods or to no longer offer certain payment methods.


3. Customer bindingly chooses the payment method when placing the respective order, provided that the customer chooses an online payment method, the payment will be processed by an external online payment provider cooperating with Truck It.


4. Card data will be stored for future orders by the external online payment providers, on the condition that the customer has given consent to the storage and future usage


5. Customer is obliged to ensure sufficient cover of the respective account or, when using credit card, to use the credit card only within the card transaction limit. Customer has to refrain from causing unauthorized debit charge backs.

Truck It may terminate this agreement unilaterally at any time.